Austin Homeowner Pays $3,000 to Trim Trees After Insurance Warning Tracy Gartenmann was surprised when her insurance company, Travelers, sent her an email in January warning that her policy would not be renewed unless she trimmed back the trees near her roof.
She had paid premiums for years, only to have her coverage threatened by a photograph taken from above. Gartenmann's case is not an isolated incident.
Insurers are increasingly relying on aerial images to assess homes and make decisions about policy renewal.